When a truck comes in pulling to one side, losing power, setting fault codes, failing a regen, shifting poorly, overheating, wearing tires unevenly, or showing brake, suspension, trailer, or electrical trouble, our first job is to find the cause. We inspect the truck, explain what we found, and review the repair plan and estimate before approved work begins.
At our semi truck and trailer repair shop in Matthews, we work on heavy-duty and Class 8 trucks, tractor-trailers, 18-wheelers, big rigs, and commercial trailers operating throughout the Charlotte area. The team handles engine repair, transmission repair, electrical troubleshooting, DPF and DEF diagnostics, brakes, suspension, tires, alignment, DOT inspections, welding, frame work, preventive maintenance, and trailer repairs.
We focus on useful answers, not guessing and replacing parts without a reason. Repair timing depends on the diagnosis, parts availability, and current shop load. Operators can also review official FMCSA safety resources. If the truck cannot safely reach us, ask about mobile truck repair and roadside dispatch. Mobile response is based on technician availability, and third-party towing can be arranged when the repair needs shop equipment or further inspection.
| What to expect | Typical timing or rate | What is included |
|---|---|---|
| Standard in-shop labor | $100 per billed labor hour | Diagnostics, parts, shop supplies, taxes, mobile or after-hours work, and specialty repairs are quoted separately. |
| Typical repair turnaround | 24–48 hours when possible | Timing depends on diagnosis, required parts, and current shop capacity. |
| Estimate and approval | Before repairs begin | The team explains the diagnosis, recommended repair, estimate, and expected completion time before work is approved. |
Our semi truck and trailer repair shop works on heavy-duty and Class 8 trucks, tractor-trailers, 18-wheelers, big rigs, and commercial trailers. The repair plan depends on the vehicle, complaint, inspection, and required parts.
At our semi truck and trailer repair shop, we diagnose and repair heavy-duty engine and transmission problems. After inspection, we explain whether the job requires an adjustment, component repair, rebuild, replacement, or additional testing.
Call our semi truck and trailer repair shop for mobile service Monday through Friday from 9 a.m. to 7 p.m. within approximately 50 miles, based on technician availability and shop load. The dispatch charge is $350 plus $160 per labor hour with no two-hour minimum. If roadside work cannot be completed safely, third-party towing can be arranged to our Matthews shop.
Parts must be sourced through Truck Pit Stop to qualify. If an approved OE dealer part purchased through Truck Pit Stop fails under the dealer warranty, the dealer covers the replacement part and Truck Pit Stop covers the associated replacement labor. Customer-provided parts are not covered by a parts or labor warranty.
Our semi truck and trailer repair shop completes some repairs the same day. Actual timing depends on the diagnosis, parts availability, the work required, and current shop capacity. We provide an expected completion time after inspection.