Read reviews from drivers we have worked with or meet our technicians.
| What to expect | Typical timing or rate | What is included |
|---|---|---|
| Standard in-shop labor | $100 per billed labor hour | Diagnostics, parts, shop supplies, taxes, mobile or after-hours work, and specialty repairs are quoted separately. |
| Typical repair turnaround | Same day for most repairs | If a job needs parts ordered in, or your truck arrives near closing, we finish it first thing the next business morning. If a part will take longer, we'll tell you upfront. |
| Estimate and approval | Before repairs begin | The team explains the diagnosis, recommended repair, estimate, and expected completion time before work is approved. |
Yes. We diagnose, maintain and repair Volvo VNL, VNR and VNX tractors at our Matthews shop, including the D13 and D11 engines and the I-Shift transmission.
A failing EGR cooler is a common cause on the D13, but a head gasket or other leak can look similar, so we pressure-test and inspect before replacing parts. Our D13 EGR cooler case study walks through one of these repairs.
Yes. We offer mobile and roadside service. Call, tell us where the truck is and what happened, and we will tell you whether a technician can come to you or the truck needs to come to the shop. Towing, when needed, is arranged through an independent company.
Most repairs are finished the same day. If a job needs parts ordered in, or your truck arrives near closing, we finish it first thing the next business morning. If a part will take longer, we will tell you upfront.