Read reviews from drivers we have worked with or meet our technicians.
| What to expect | Typical timing or rate | What is included |
|---|---|---|
| Standard in-shop labor | $100 per billed labor hour | Diagnostics, parts, shop supplies, taxes, mobile or after-hours work, and specialty repairs are quoted separately. |
| Typical repair turnaround | Same day for most repairs | If a job needs parts ordered in, or your truck arrives near closing, we finish it first thing the next business morning. If a part will take longer, we'll tell you upfront. |
| Estimate and approval | Before repairs begin | The team explains the diagnosis, recommended repair, estimate, and expected completion time before work is approved. |
Yes. We run preventive maintenance programs for fleets at our Matthews, NC shop near Charlotte, and we also handle PM for owner-operators.
It depends on the engine, the truck, mileage or hours and how the truck is used. We set intervals with you based on the engine and component makers' recommendations.
Yes. PM and the annual DOT inspection are separate, but we can do both in the same visit so the truck only comes in once.
Most PM work is finished the same day. If the PM turns up a repair that needs parts ordered in, we finish it first thing the next business morning and tell you upfront if a part will take longer.
Yes. We work on Freightliner, International, Kenworth, Mack, Peterbilt, Volvo and Western Star trucks, plus trailers.