Western Star Truck Repair in Matthews, NC
Shop labor $120 per hour. Computer diagnostics $150. PM service $150. Annual DOT inspection $75. All prices(704) 219-3199Get directions
Truck Pit Stop works on Western Star trucks at our Matthews, NC shop. Tell us what your truck needs, and our team will diagnose the issue, explain the recommended work, and provide an estimate before repairs begin.
Matthews Shop
Visit Truck Pit Stop at 416 Seaboard Dr, Matthews, NC 28104, near Charlotte.
Truck Diagnostics
Our technicians inspect the truck and explain the findings and recommended repairs.
Repair Timing
We provide an expected completion time after diagnosis. Timing depends on parts and shop capacity.
Estimate Before Work
Review the recommended work and estimate before approving a repair.
Western Star Repair: 49X, 47X, 57X and 4900 Trucks
Western Stars tend to work hard, whether that is a 49X hauling aggregate or a 57X on long-haul freight. Truck Pit Stop diagnoses and repairs them at 416 Seaboard Dr in Matthews, NC, near Charlotte.
Western Star models we see
The 49X, 47X and 57X, plus older 4700, 4900 and 5700XE trucks that are still in service.Detroit and Cummins engines
Western Stars typically run Detroit DD13, DD15 or DD16 engines or a Cummins X15. Transmissions include the Detroit DT12 automated manual, Eaton Fuller manuals and Allison automatics on vocational builds. We repair all three types (transmission repair).Work we do on Western Stars
DPF, SCR and DEF faults on Detroit engines (DPF repair), DT12 clutch and shift problems, heavy brake and air system wear on dump and vocational trucks (brake repair), spring and suspension repairs (suspension repair), and electrical faults on older 4900s (electrical repair).For everything else we fix on Western Star trucks, see our semi truck repair shop in Matthews.
Read reviews from drivers we have worked with or meet our technicians.
Our labor rate and listed prices are on the truck repair prices page.
How to Get Started With Us
1
Call or Request an Appointment
Tell us what’s happening with your truck or trailer. Call our shop or submit the appointment form with a brief description of the problem.
2
Bring Your Truck to Our Shop
Visit Truck Pit Stop in Matthews at your scheduled time. Our team will inspect the vehicle and diagnose the cause of the problem.
3
Review the Diagnosis and Estimate
We’ll explain what we found, what repairs are recommended, the estimated cost, and the expected completion time.
4
Approve the Repair and Get Back on the Road
Once you approve the work, our technicians will complete the repair and keep you informed until your truck is ready.
Transparent Shop Pricing
| What to expect | Typical timing or rate | What is included |
|---|---|---|
| Standard in-shop labor | $120 per billed labor hour | Parts, shop supplies and taxes are added where they apply. Listed prices for diagnostics, mobile calls and common jobs are on the truck repair prices page. |
| Typical repair turnaround | Same day for most repairs | If a job needs parts ordered in, or your truck arrives near closing, we finish it first thing the next business morning. If a part will take longer, we'll tell you upfront. |
| Estimate and approval | Before repairs begin | The team explains the diagnosis, recommended repair, estimate, and expected completion time before work is approved. |
Standard In-Shop Labor Rate
Our standard shop labor rate is $120 per billed labor hour. Listed prices for diagnostics, mobile calls and common jobs are on our truck repair prices page. Parts, shop supplies and taxes are added where they apply, and specialty work is quoted before we do it. We provide an estimate and obtain your approval before repairs begin.
$120/hr
Photos
FAQ
Do you work on Western Star trucks?
Yes. We repair Western Star 49X, 47X and 57X trucks and older 4700, 4900 and 5700XE models at our Matthews, NC shop.
Can you repair a Western Star dump truck?
Yes. We work on vocational Western Stars, including brakes, suspension, engines and transmissions.
Do you work on the DT12 transmission in a Western Star?
Yes. We diagnose DT12 shift and clutch problems and also repair Eaton Fuller manuals and Allison automatics.
What if my Western Star cannot make it to the shop?
We offer mobile and roadside service. Call with the location and symptoms and we will tell you the options.