Privacy Policy
Effective Date: May 14, 2025
At Truck and Trailer Repair Shop in Matthews, Charlotte (“we”, “our”, or “us”), your privacy matters. This Privacy Policy outlines how we collect, use, and safeguard your information.
Information Collection
We do not collect personal information such as names, email addresses, or phone numbers through our website.
However, we may receive information from you if you contact us by phone, email, or SMS to inquire about services, schedule repairs, or send photos for damage assessments.
Use of Mobile Numbers and SMS
We do not send marketing or promotional text messages. We only use SMS to:
- Respond to service inquiries
- Receive images for diagnostics or estimates
- Provide updates on repair status
We do not sell, share, or disclose your mobile information to third parties or affiliates for any marketing purposes.
Cookies and Website Usage
Our website may use cookies or tracking technologies to enhance your experience and website functionality. These tools do not collect personally identifiable information.
Third-Party Services
We may provide links to third-party services or external platforms. We are not responsible for the privacy practices or content of these third-party websites.
Data Security
We take reasonable precautions to protect the limited data we receive through communications. However, no method of digital transmission is entirely secure.
Policy Updates
We reserve the right to modify this Privacy Policy at any time. The latest version will be posted here with the updated effective date.
Contact Us
We’d love to hear from you.Phone: (980) 350-9433
Email: manager@truckpitstop.com